UIR OP Manager

UIR OP Manager – Job Description1. Purpose of RoleOwn end-to-end site UIR execution, ensuring safe, predictable, and high-quality delivery aligned with customer and business targets.2. Key ResponsibilitiesA. Site Operation OwnershipOwn full site UIR operations (Install / Upgrade / Relocation)Deliver against Safety, Quality, Cost, Cycle Time, and Predictability targetsAct as the UIR representative for the site, accountable for execution results B. Execution & DeliveryLead execution from readiness → installation → closureDrive First-Time-Right and zero-repeat mindsetEnsure compliance with standard process and quality expectationsMake timely decisions and trigger escalation when neededC. Resource & Manpower ManagementOwn site manpower allocation (engineers / coordinators / 3rd party)Balance workload across projects and sitesEnsure skill readiness and qualification match demandWork closely with planner for resource alignment D. Stakeholder & Customer InterfaceAct as single operational contact window (customer / account / internal teams)Manage customer expectations (schedule, CT, readiness)Provide operational input in account discussionsHandle major escalations and complaint casesE. Risk & Escalation ManagementLead site-level risk assessment (technical / schedule / readiness)Identify gaps early and drive mitigation actionsEscalate when needed and ensure cross-functional alignmentCoordinate with EHS, SCM, Planner, and other stakeholders F. People LeadershipLead and develop team (GLs, engineers, coordinators)Drive skill development, coaching, and OJTMonitor team engagement and well-beingBuild next-generation leadership pipeline G. Operational Excellence & Continuous ImprovementDrive KPI performance (Cost / CT / IRR / Customer satisfaction)Lead improvement initiatives (A3, RCA, standardization)Optimize processes and ways of workingEnsure continuous improvement within scope 3. Key Leadership FocusThis role is not about managing activities — it’s about owning results:Own the result, not just executionSee the whole operation, not a single projectFix system problems, not just fire-fighting4. Key Deliverables / KPISafety compliance (zero major incident)Quality performance (IRR / repeat issue reduction)Delivery (CT & milestone achievement)Cost performance (project cost control)People (skill readiness & engagement)Customer satisfaction / escalation control5. ScopeTypically managing 5–15+ direct / indirect team membersHandling multiple projects simultaneouslyEngaging multi-functional stakeholders (Account / Planner / EHS / SCM)Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our frequently asked questions.