Medical Front Desk Admin

About Utah Partners for Health (UPFH)At UPFH, we believe healthcare is a fundamental right. As a non-profit, Federally Qualified Health Center (FQHC), we provide comprehensive care across a dedicated local clinic network. Combining medical, dental and behavioral health clinics with a pharmacy, we're able to treat the whole patient. Together, our multi-site system delivers high-quality, compassionate care to underserved populations across Utah.Utah Partners for Health is seeking a detail-oriented and experienced Front Desk Admin to support our Medical team in greeting patients, providing a helpful and friendly first point of contact, and helping our patients in submitting forms, navigating insurance, payments and more!ESSENTIAL JOB FUNCTIONSAnswer the telephone, schedule appointments, screen calls and use judgment with respect to the degree of urgency for medical attention.Perform patient registration, make copies of and collect all required patient paperwork, and charge and collect payments.Ensure that appointment reminder calls to patients are made the day before.Assist patients with questions concerning charges and insurance billing. Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments.Maintain patient account accuracy by obtaining, recording, and updating personal and financial information and scanning patient records.Keep patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule and reminding provider of service delays.Collects mail and faxes for Clinic Manager to distribute to appropriate employees/departments.Ensure accurate implementation and maintenance of the sliding fee scale in the EMR system.Complete morning and nightly checklists.OTHER JOB FUNCTIONSMaintain equipment and stocking of supplies.Ensure the cleaning of the reception work and waiting area.Other duties as assigned.