Life Enrichment Specialist

About Us Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard. Our Vision Change the world, one heart at a time. Our Mission Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege. The Heartbeat of Journey Our local leaders are the driving force behind our success. They’re not just managers; they’re passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They’re your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies. The Regional Life Enrichment Specialist will provide hands-on support, guidance, training, and operational oversight across multiple communities. This leader will collaborate closely with Executive Directors, Administrators, DONs, Social Service Directors, and Activity Professionals to enhance resident satisfaction, regulatory compliance, program development, and overall resident well-being. This position does require 75% travel. Key Responsibilities Provide regional support and oversight for Social Services and Life Enrichment programs across assigned Journey communities. Assist facilities in developing, implementing, and evaluating meaningful resident-centered activity programs that promote physical, emotional, spiritual, cognitive, and social well-being. Support Social Services teams with resident advocacy, discharge planning, transition support, family communication, and psychosocial needs. Conduct regular site visits to assess program effectiveness, identify opportunities for improvement, and ensure regulatory compliance. Mentor, coach, and train Social Service Directors, Activity Directors, and other team members on best practices and performance expectations. Develop and implement innovative programming that enhances resident engagement and quality of life. Assist communities with survey readiness and provide support during state and federal surveys. Review documentation, assessments, care plans, and activity programming to ensure compliance with company standards and regulatory requirements. Collaborate with facility leadership to improve resident satisfaction scores and employee engagement within Social Services and Activities departments. Support recruitment, onboarding, and development of Social Services and Activities personnel. Assist communities experiencing leadership transitions, staffing challenges, or program development needs. Share best practices and promote consistency across all Journey communities. Qualifications Bachelor's degree in Social Work, Masters preferred. Experience in long-term care, senior living, healthcare, or post-acute services required. Previous leadership experience in Social Services, Activities/Life Enrichment, Recreation Therapy, or Resident Services preferred. Strong knowledge of state and federal regulations related to resident rights, social services, and activity programming. Exceptional communication, coaching, and relationship-building skills. Ability to travel regularly throughout assigned regions. Strong organizational skills with the ability to manage multiple priorities effectively. Passion for improving the lives of seniors and creating meaningful resident experiences. Journey offers the Journey AdvantEdge, this is an all-inclusive benefits plan including but not limited to: Medical, Dental, Vision and Life Insurance Paid time Off Scholarships Free Phone 401k with a match and so much more! Come be a part of our team, help us change the world, one heart at a time.