Lab Technician II

POSITION SUMMARY:The position of Lab Technician II will proficiently perform all quality control tests and provide technical support to customers and sales team via email and phone. The ideal candidate will be an effective communicator, detail oriented, dependable, highly motivated, organized, and exhibit excellent math skills. Lab employees are committed to the highest standards of compliance and ethics, take ownership of actions, enthusiastically embrace change and strive to understand the needs of our customers. He or she needs to be able to work both independently and with a team, in addition to being able to multitask in a fast paced laboratory setting.ATTENDANCE:Regular and punctual attendance is required. LANGUAGE SKILLS:English is the primary language of the facility. Ability to read and write, communicate clearly with co-workers and customers and to respond to appropriate questions regarding work process or work product. MATHEMATICAL SKILLS:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals as appropriate to the position. REASONING ABILITY:Ability to apply common sense understanding to carry out instruction furnished in written oral and/or diagram form. Ability to define and solve problems and collect data.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conducts daily quality checks of production lines, ensuring company and customer standards are met, including the use of pH meters, moisture analyzers, and sieve shakers. Conducts color analysis of finished goods via spectrophotometer and ensures products visually meet industry and company standards Logs daily quality test results into database Files and maintains records Calibrates, cleans, and maintains laboratory equipment Troubleshoots lab equipment Performs color quality tests; makes batch additions and adjustments as neededAnswers Customer and Sales team calls.Ability to troubleshoot issues and questions over the phone and via email.Ability to work on projects with little guidance or assistance.Proficient at matching colors in all types of product lines. ADDITIONAL RESPONSIBILITIES:Demonstrates leadership skills and skills of persuasion, including the ability to effectively manage others using positive motivational techniques, support, and guidanceSets goals, prioritizes projects and follows through to completion, while maintaining a budget and following set timetablesUses critical thinking skills to analyze and determine the root cause of issues and implement appropriate solutions Seeks out new methods and principles and be willing to incorporate them into existing practicesDevelops, implements, and follows through on incentive programs to improve compliance, cleanliness, and safety, as appropriateDemonstrates the ability to prioritize tasks/responsibilities and completes duties within allotted timeAccesses continuing education opportunities appropriate to responsibilitiesAlways demonstrates honesty and integrity.Demonstrates respect for co-workers and promotes company philosophy, mission and values at all timesComplies with company policiesPromotes a positive culture and maintains accountability Maintains knowledge of emergency and disaster procedures of the facilityAttends and participates in relevant in-service training sessions and meetings Uses safety/personal protective equipment as required for the location/situation and participates in company safety program by identifying risks and reducing incidentsMaintains excellent working relationships with co-workers, and other related facilities and companies as appropriateCarries out essential functions of this position with or without reasonable accommodationPerforms other duties as assigned