Executive II, Network Engineering

JOB PURPOSEThe Executive II, Network Engineering owns network operations for an assigned region or set of sites. This role delivers approved changes, resolves complex incidents, manages ISP and vendor follow-ups, and maintains the network documentation and security baseline for its scope.DUTIES & RESPONSIBILITIESRegional Network OwnershipOwn day-to-day network operations for an assigned region or set of sites; act as primary contact for connectivity issues there.Resolve complex incidents across routing, switching, Wi-Fi, firewall, and VPN.Lead site network set-ups for new offices, branches, and relocations within scope.Perform capacity reviews and recommend upgrades.Change & SecurityDesign and implement approved changes with risk assessment, rollback plan, and validation.Maintain the firewall policy baseline and segmentation for owned sites; support NAC and zero-trust initiatives.Run periodic firewall rule reviews and firmware/license currency checks.Monitoring & Problem ManagementOwn monitoring coverage for the region; tune alerts to reduce noise.Perform root cause analysis and drive permanent fixes for recurring issues.Vendor & ISP ManagementManage ISP circuits, SLAs, and escalations for owned sites; track contract renewals.Coordinate hardware RMAs and vendor support cases.Documentation & GovernanceMaintain full documentation for owned sites; produce audit evidence for network controls.Mentor Associates on procedures and tooling.QUALIFICATIONSEducationBachelor's Degree in Computer Science, Information Technology, or related field.Relevant ExperienceMinimum 3 years in network operations, with ownership of multiple sites.CertificationsCCNA required; CCNP or Fortinet NSE 4 preferred.Technical & Functional CompetenceStrong routing/switching, firewall, Wi-Fi, and VPN troubleshooting skills.Experience running change management with risk assessment and rollback.Experience managing ISP circuits, SLAs, and vendor RMAs.Familiarity with cloud networking and NAC concepts.Behavioural CompetenciesOwns outcomes for a site, platform, or workstream without close supervision.Communicates effectively with business users and cross-functional teams.Structured problem-solver who identifies root causes, not just symptoms.Begins to influence peers and contributes ideas for process improvement.